All prices posted on the LPCo. website are subject to change without notice. The price charged for the product or service you purchase will be the price in effect at the time the order is placed and will be set out in your order confirmation e-mail. Price increases will only apply to orders placed after such changes. Listed prices do not include sales tax. I will provide notice of all such taxes and and additional charges prior to requesting your final payment. I am required to collect sales tax for items shipped within the state of Georgia and after meeting specified thresholds even if you reside in a state where LPCo. has no physical presence, pursuant to South Dakota v. Wayfair.Booking Fee
You are required to pay a booking fee of $500
before LPCo. has any obligation to perform the work outlined in your invoice. The booking fee is a non-refundable, non-transferable payment, and reserves LPCo.’s services for the project described in your invoice. The booking fee is due and payable at the outset of the project and shall be applied towards the total cost of the services to be rendered.Payment Terms
Payment shall be made by bank transfer or credit/debit card in up to three (3) installments - booking fee, second installment (due upon approval of final design), and final payment (due prior to shipment of your completed order). Projects that do not include envelope addressing may only require two (2) installments. I will notify you in your confirmation email if your project requires two or three payments.
An invoice with a secure link for payment will be sent for each installment. Payments are processed via Stripe and QuickBooks Payments - LPCo. does not keep any bank or card information on file. You represent and warrant that:
I will not release any items for shipment or pick up until your invoice is paid in full.
- the credit card information you supply to me is true, correct, and complete,
- you are duly authorized to use such credit card for the purchase,
- charges incurred by you will be honored by your credit card company, and
- you will pay charges incurred by you at the posted prices, including all applicable taxes, if any.
Because these items are created to your specifications, orders are not eligible for return, exchange, or cancellation. If there is a printing error due to a mistake on the part of LPCo., the item will be reprinted at no cost to you. If there is an error in the proof provided to you and you approve the incorrect design and/or wording, you are responsible for the cost of reprinting.Shipping
All completed orders are shipped via UPS Ground
(or USPS Priority Shipping to PO Boxes) with tracking and no additional insurance. Stationery pricing includes ground shipping charges. Calligraphy pricing does not
include shipping and will be totaled onto the final invoice. Title and risk of loss passes to you when the carrier (UPS or USPS) takes possession of your order. Shipping and delivery dates are estimates only and cannot be guaranteed. I am not liable for any delays in shipments, nor am I required to refund orders lost in the mail. However, if an item is not delivered by the carrier, please notify me within 30 days of the originally scheduled delivery date and I will do my best to make it right. Any decision regarding whether or not to replace a lost item is within my sole discretion, upon timely notice.
If you live in, or will be in, the Savannah area at the time your project is ready to ship, you may request an in-person pick up. Please contact me directly - email@example.com
- to coordinate a pick up.Wedding or Event “Day Of” Items
You or your representative (i.e., wedding planner) must pick up all day of items (i.e., menus, programs, place cards, signs, etc.) listed in your invoice from my home office. Any rental items must be returned to me by you (or your representative) no later than three (3) business days following the event date. You will be charged the full replacement cost of the rented items if not returned to LPCo. within the allotted time or the rental item is damaged beyond repair and must be replaced. The replacement cost of rental item(s) is reflected on your invoice.Rush Shipping
If you request expedited shipping of your order, the rush shipping fee will be reflected on the final invoice.Insured Shipping
You may choose to purchase insured shipping and will be billed on the final invoice. I require a signature for any goods delivered with insured shipping, at which point the risk of loss for purchased goods passes to you.